Privacy Policy
Your order data should be handled with care.
This Privacy Policy explains what information steeva.in collects, why we use it, and how customers can contact us about their data.
Last updated: 19 May 2026
Information we collect
We may collect name, phone number, email address, billing and shipping address, order details, payment status, support messages, device information, IP address, cookies and website usage information.
Why we use it
We use information to process orders, deliver products, provide customer support, prevent fraud, maintain store security, improve the website, send necessary order communication and comply with legal obligations.
Payments
Payment information is processed by payment gateway or payment service providers. Steeva does not intentionally store full card, UPI PIN or net-banking credentials on the website.
Sharing information
We may share limited information with delivery partners, payment providers, hosting providers, analytics tools, support tools, tax/accounting providers and legal or government authorities when required.
Retention
Order and transaction records may be retained as needed for customer service, accounting, tax, fraud prevention, dispute handling and legal compliance. Support enquiries may be retained to resolve issues and improve service.
Your choices
You may contact us to access, correct or request deletion of eligible personal information. Some information may need to be retained where required for legal, tax, transaction or dispute reasons.
Contact for privacy requests
Email support@steeva.in or WhatsApp +91-9023422490. Please use the same email or phone number connected to your order so we can verify the request.